Shipping policy

If you need to ship back a wig for alteration or repair, any shipping back and forth will be for you to pay for, unless otherwise specified. If you send a package to me without tracking and it gets lost, it is not my responsibility. If you send it with tracking and insurance and it gets further damage or loss, the cost of repair or replacement will be your responsibility also, so in that case you will have to file claim with the post and wait for insurance repayment. Be sure to always get tracking and insurance and put the full value of the item in the documents in case such issues happen, otherwise insurance will not cover any costs.